Judges Examining Document

FREQUENTLY ASKED QUESTIONS

HAVE QUESTIONS? WE HAVE ANSWERS.

What experience do I need to have to own a home services franchise with Thrush & Son®?

Our business concept shines in the growing $340 billion residential remodeling market1. It’s an industry we know well. We’re ready to help you take advantage of three generations of experience and a well-defined business model that works.

What is provided as part of the Thrush & Son® franchise system?

Prior to attending our initial headquarters-based training program, you will have the opportunity to review our confidential operations manual and gather research on competing businesses in your territory. You, as a franchise owner, and your designated manager (if applicable) will then complete an initial training course, which will last up to ten days. This initial training program will focus on the benefits of the Thrush & Son® business model, our proprietary CHIP software program, estimating, sales, customer service, manufacturer representative training, marketing and promotion strategies, recordkeeping and reporting requirements, and other administrative issues. After this training, a Thrush & Son® corporate representative will spend up to four days providing onsite assistance to you within sixty days after you launch your business in your protected territory. Of course, after your launch, we will be there to provide remote support and ongoing guidance, and answer questions you may have.

How much will the Thrush & Son® franchise investment cost me?

The projected investment for a start-up home services franchise location is between $113,775 and $167,375. This investment amount includes an initial franchise fee of $35,000. As with any new business venture, it’s important that you have the capital needed to adequately fund your new business.

Are there ongoing fees paid to the franchisor?

Franchisees will pay royalties on a sliding scale, starting at 7% and decreasing to 5.5%, based on annual gross sales. During the first year of operations, franchisees are also required to remit 2% of gross sales weekly as a Warranty Fee. Franchisees will also pay a monthly technology fee, plus an initial license fee and a monthly access fee for our proprietary software platform, CHIP. (For a list of all current fees, please refer to Item 6 of our FDD). All of these fees allow us to fund our ongoing support services and the continued development of program resources, marketing tools, training programs, and systems upgrades, for the benefit of you and all franchise owners.

Are there any advertising fees?

Beginning four weeks before opening and for eight weeks after, franchisees are required to spend a minimum of $8,000 on grand opening marketing and promotions in their territories. This is in addition to the franchisee purchasing their initial order of promotional materials (minimum investment of $2,250). Franchisees are then required to spend $2,500 per month after the initial promotion period ends during the first year of operations. From that point forward, franchisees are required to spend a minimum of 2% of gross sales monthly on local marketing and promotions in their territory. Franchisees are required to contribute up to 3% of gross sales into the Brand Development Fund. Collected funds will be used to develop marketing strategies to promote the Thrush & Son® brand and cover the creative costs to develop local franchise marketing materials and campaigns.

Is financing available?

We do not offer direct financing to franchisees. We may be able to provide references to qualified financing or lending resources, on a case-by-case basis.

CONTACT US TODAY!

Take the first step toward business ownership with a Thrush & Son® Home Improvement franchise.

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What is the term of the franchise agreement?

The initial term of your franchise agreement is ten years, with two subsequent successor options of five years each.